You must have "Full Access" or "Limited Access - HQ Tools" permissions to create a waitlist.
If you have a set number of spots available or sale items with inventory limits, you can create a waitlist option to accommodate additional registrants. Once you confirm members off the waitlist, send invoices to collect any required registration fees.
To create a waitlist:
Create a new question for a waitlist
Hide any sold-out options in your registration
Send Invoices to members accepted off the waitlist
Create a waitlist question
Navigate to your Registration and turn on Edit Mode.
Locate the question(s) with options requiring a waitlist.
Click the gear icon > Copy.
This will create a new question with the same options but without store items.
Users can now sign up as usual without being charged until you invoice them.
NOTE: You can add waitlist questions to registrations at any time, leave them enabled, or keep them hidden until standard inventory sells out.
Hide sold-out options
Locate the question(s) you just copied.
To the right of the questions, click the gear icon > Edit.
Click Advanced Options.
Check the box for Hidden Question.
Hidden questions are invisible to registrants but remain visible to admins and available for reporting.
Follow the same steps to re-enable the question, but uncheck the box to make it visible to everyone.
Click Save Question.
Send invoices
If members have made it off the waitlist, you will need to collect any outstanding fees not collected through their waitlist registration selection. Gather the necessary member information, run registration reports as needed, and send invoices for the required fees. Click here to learn how to send invoices.