Access our help resources on the right-hand side of the screen by clicking the Need Help? button. If the button is not visible, click here to troubleshoot.

To access our library of help articles, click here.

The Help tab has task-specific Walk-throughs that provide easy on-screen instructions that walk you through the selected task. Click Need Help? and use the search or browse the sections to find the Walk-Through you need to get the job done.

Additionally, use the search bar to find help articles from our library.

At the bottom of the Help tab, the Other Resources section includes our support site, Training Camp, and News Center links. Click Need Help? > Other Resources to view the links.

The Academy is a series of training modules that cover an entire area of the system rather than a single task. Using on-screen walk-throughs and videos, whether you're a new admin or an experienced user needing to refresh your knowledge, you're able to access comprehensive training on the system at all times. Click Need Help? > Academy tab to view the modules.

Training Camp is a video library with tutorials for Admins, Team Staff, and Parents. Use the top navigation bar to select the section and view the videos available.

The Newsfeed has platform updates, release notes, and webinars all in one place! Access it by clicking Need Help? > Newsfeed tab.
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If you are a parent or athlete, please get in touch with the organization you are affiliated with. If you are an admin or team please take a look at, and view the instructions on contacting our customer success team by clicking here.