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Automatic Payout Timeline

Updated over 2 weeks ago

eCheck (ACH) and Credit Card (CC) funds pay out separately following registrations, invoicing, or membership payments.

Credit Card funds take up to 2 business days.

  • CC payouts will contain funds from payments received two business days prior.

eCheck funds take up to 7 business days.

  • eCheck payouts will contain funds from payments received seven business days prior.

How do payouts work?

Funds collected by an organization are deposited into the organization's active account daily. Each payout contains credit card payments processed two business days prior or eCheck payments processed seven business days prior (this is how long it takes for those funds to settle and become available for payout).

For example, credit card payments processed on a Tuesday are paid out by Thursday, whereas eCheck payments processed on the same Tuesday may take until Thursday of the following week to pay out.

If you have credit card and eCheck payments that pay out on the same day, your organization will receive two deposits.

Any refunds issued, ACH returns, or chargebacks your organization incurs are also factored into the payout amount.

Payout Report:

When you start processing online payments, the money your organization collects is held until it's settled, then batched into nightly payouts and automatically deposited into the organization's active bank account.

A record of each payout will appear here so that an admin with the correct permissions can use this report for reconciliation.

Payout Schedule:

NOTE: All payments and payouts are processed according to UTC time, so the processed date may differ from your local time.

For example, payments processed on a Tuesday will be paid out by Thursday, and payments processed on a Friday will be paid out by Tuesday. See the deposit timeline below, based on the UTC cutoff timeline:

Payment
by customer

Payout to
your account

Sunday

Wednesday

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Monday

Friday

Tuesday

Saturday

Wednesday

Below are cutoff times for customer credit card payments made in Standard Time (adjust times accordingly if your region switches to Daylight Saving Time):

Time zone

From

To

UTC

12:00 am Mon

11:59 pm Mon

Eastern

8:00 pm Sun

6:59 pm Mon

Central

6:00 pm Sun

5:59 pm Mon

Mountain

5:00 pm Sun

4:59 pm Mon

Pacific

4:00 pm Sun

3:59 pm Mon

Alaskan

3:00 pm Sun

2:59 pm Mon

Hawaiian

2:00 pm Sun

1:59 pm Mon

For example, a customer who makes a payment on Tuesday at 6:00 pm PST is Wednesday UTC, so you will receive the payout on Friday.

NOTE: Holidays can cause delays on the timeline above.

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