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How to Send a Message From a Registration
How to Send a Message From a Registration
Updated over a week ago

You must have "Full Access" or "Limited Access - HQ Tools" permissions to send messages to registrants.

NOTE: Only primary and secondary email addresses on the registered account will receive messages.

You can email registrants after they register from a registration session report. This is useful if you need to email a group of registrants post registration.

  1. Sign in to "SportsEngine HQ."

  2. Once in "SportsEngine HQ", click on the Registration tab then choose Registrations.

  3. Click on the "Registration Name" you want to message from.

  4. Run or create a Saved Report.

  5. In the saved report, on the right-side, click Send Message.

  6. Choose either All or Selected.

    • All: Every registrant in that report.

    • Selected: Choose which registrant in the report you want to send the message to.

  7. In the Message window, choose the type of Editor.

    • Plain Text: No formatting.

    • Rich Text: Able to change size, color, and other text formatting options.

    • Page Layout: Able to add a created template and/or page element to attach documents.

Choosing Plain Text or Rich Text

  1. Input your subject and body of the message > Send Message.

Choosing Page Layout

  1. (Optional) Choose a "Top Template" or "Bottom Template", then input your subject line.

  2. Click Continue to Compose Message.

    • This will bring you to a new screen.

  3. Click Add Page Element.

  4. Choose the element you would like to use.

    • Repeat steps 3 & 4 as many times as needed.

  5. Click Preview & Send Message.

  6. Click Send Message.

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