If an admin with permissions registers an athlete on their behalf, the registrant will not be connected to a SportsEngine household until the entry is claimed. After the admin has registered the athlete, an email will be sent by the organization to the email address used in the registration entry requesting the household to claim the entry.
Claiming the Entry
Go to your email inbox.
Search for the "Action Required: Invitation from [Organization Name]" email sent by SportsEngine.
NOTE: Please contact your organization if they haven't sent the claim registration email.
A new screen appears asking you to accept the participation invitation.
If a person by that name does not exist in your household, click Add (name of person).
If a person by that name in your household already exists, choose their profile.