Advice and answers from the SportsEngine Team

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How to Make a Future Payment on a Registration Payment Plan

NOTE: The next scheduled payment is charged automatically immediately after payment is made… payment is closer… Plan

How to Edit a Payment Plan in Invoicing or Orders

You must have "Full Access" or "Limited Access - Financials" permissions to edit a payment plan… NOTE: The total balance must remain the same when editing a payment plan in Invoicing… To the right of the Payment Plan, click the Pencil Icon

How to Update or Change My Credit Card that is Connected to a Payment Plan

NOTE: The next scheduled payment is charged automatically immediately after payment is made… on a Registration Payment Plan… payment is closer

How to Add Multiple Payment Plans to Invoices

What is a Payment Term? How to Add Payment Terms… You must have "Full Access" or "Limited Access - Financials" permissions to add payment terms… If a payment term with specific dates is selected, enter the correct dates for each installment

What are Up Front Payment Options?

The full price of the item is split evenly throughout the payment plan… the payment plan… plan.)

How to Add or Edit Multiple Payment Plans in Registrations

To delete a payment term, click the X icon on the right of the payment term name… What is a Payment Term? How to Add Payment Terms… Click Select Payment Term and choose up to three different terms

Can I Turn off AutoPay?

After you have signed up or registered using a payment plan, you cannot turn off your auto-pay… Please reach out to the organization you registered with to request a payment plan cancellation… Customer Support cannot cancel payment plans or issue refunds

How do Upfront Payment Options and Payment Terms Work Together?

term settings are chosen to work together to stamp out an individualized payment plan for the sale… Plan -Upfront payment due at checkout: $50 Installment 1 due March 1st: $140 Installment… Item C: $500 ($0 due upfront) Total: $500 ($0 due upfront) Order Payment Plan Installment

How to Cancel a Paywall or Website Payment Subscription

NOTE: Paywall and/or website payment subscriptions differ from a registration payment plan… If you don't see the option to cancel, you are signed up under a payment plan and not a subscription… Your recurring payment will be canceled. Helpful Tip!

What is a Payment Term?

For each resulting sale, the payment terms will generate an individual payment plan that honors the policy… "Payment Terms" allow you to define the organizational policies about how to accept payment… In addition to that payment plan, customers will always have the option to pay their balance in full