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How to Verify a New Bank Account
How to Verify a New Bank Account
Updated over 3 months ago

NOTE: You must apply for payment processing before adding a bank account.

Financial Settings for US customers.

Financial Settings for Canadian customers.

Applicants must immediately verify their bank account upon applying for payment processing, adding new bank accounts, and switching to a new default bank account. The verification process is automated and connects with banking data. Sometimes, this automated process is incomplete and requires additional documentation from your organization.


When additional documentation is needed, the primary financial contact receives instructions on uploading the necessary details in the Financial Settings in SportsEngine HQ.

Verification by business type

For Individuals: Bank accounts must be registered under the business owner's name entered during the initial application process.

For Sole Proprietorships or Partnerships: Bank accounts must be registered under their Doing Business As (DBA) name, the company’s legal business name, or a representative name input during the initial application process.

For LLCs (US only), Corporations, Non-profits, or Registered Charities (Canada only): Bank accounts must be registered under your Doing Business As (DBA) name or the company's legal business name input during the initial application process.

Acceptable verification document types

When automated verification is not successful, you will be alerted to submit one of the following documents:

  • A bank account statement

  • A letter on bank letterhead that contains the required information

  • A voided check - you must write "VOID" on the check

Acceptable document format

  • Valid and not expired

  • Clear and large enough to read

  • Uploaded in full color (no black-and-white scans)

  • Complete and not cropped

  • Color scans in .pdf format or photographs in .jpeg or .png format

  • Screenshots of your banking app

Photocopies of documents are not acceptable.

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