Multi-factor authentication (MFA) protects your account with an extra layer of login security, providing enhanced protection for your organization and user data. Once MFA is enabled, you will log in to your account using your email, password, and verification method.
How to Enable MFA
You will see a message to set up MFA when available for your account. Once that message is visible, follow the steps below to enable it.
NOTE: If you click Skip Now, the message will reappear in 24 hours.
Click Set Up MFA.
Click Continue.
Enter your email address or phone number and click Continue.
Enter your password and click Continue.
Click Continue to select your verification method: Text Verification or Authenticator App.
Set up with Text Verification
Click Text Verification.
Navigate to your mobile phone's text messages to view the code.
Enter the code and click Continue.
Save the recovery codes to use in the event you lose access to your device.
Save the recovery codes by clicking Download, Print, or Copy, as they are not recoverable.
Helpful Tip! To edit the MFA phone number, edit your account's primary phone number by signing in and navigating to Settings.
Set up with an Authenticator app
Click Authenticator app.
If you do not already have one downloaded, download an authenticator app to your device. Click Next.
Open your authenticator app and scan the displayed QR code.
Enter the MFA code from your app and click Enable MFA.
Save the recovery codes to use in the event you lose access to your device.
Save the recovery codes by clicking Download, Print, or Copy, as they are not recoverable.
How to Enable Additional Authenticators
After your initial multi-factor authentication setup, you can enable additional login options. To enable additional multi-factor authenticators for your account:
Sign in to MySE.
From the left navigation menu, click the Settings tab.
Click Add Authenticator App.
Follow the steps to add your preferred authenticator.
Scan the QR code provided using your authenticator app OR manually enter the unique code into your authenticator app.
Click Next.
Confirm your MFA code listed in your authenticator app.
Click on Enable MFA.
At any point, you can select Take me back to go back a step or return to your MySE.
Once added to your account, you can use any of your enabled authenticator apps to log into your SportsEngine account. If you need to remove any authenticator apps, select the trash can icon to delete.
How to Log In After Enabling MFA
Open the sign-in page or navigate to your organization's site, then click Sign In in the upper-right corner.
Enter your email and click Continue.
Click the desired verification method.
Navigate to the appropriate inbox or app to retrieve your code.
Enter the code and click Verify.