This article is relevant for organizations using SportsEngine's new financial tools.

We strive to make pricing transparent and straightforward. There are many underlying costs associated with payment processing, and the initial transaction fee paid helps cover these costs.

To continue to provide you with features and services like fraud protection, reporting, and tools for managing payments as a part of our standard pricing, the initial transaction fee is not returned when a refund is processed.

Related Information:

What are Processing Fees, and How Do They Work?

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