Log in to SportsEngine HQ.
In the left-hand navigation, click Members > Memberships.
Locate the correct membership, and click View Active Eligibility.
Find and click the desired individual profile "Name."
In the slide-out, click the dropdown icon of the correct eligibility credential.
Disqualification review, waivers, etc...
In the dropdown, click the desired "Eligibility Status" > Apply.
Fill out a reason for the eligibility status change, and click Submit.