The "Do Not Honor" message is a message that is triggered by the registrant's financial institution and is sent back to SportsEngine. There are a few common reasons why this occurs:

  • Daily card limits

  • Insufficient Funds

  • Incorrect Billing Info

  • Card has been frozen due to suspicious activity

The Do Not Honor message is out of the control of SportsEngine. The recommendation is to try again and see if it goes through.

If you're still receiving the "Do Not Honor" message, please connect further with your financial institution to better understand any limitations that may be in place with the card you're using.

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