NOTE: Your site may take up to 48 hours to appear on your domain after changing name servers. This delay, during which your site is propagating, is standard for all sites.

NOTE: After changing your DNS or CNAME Records, you must contact support with your new domain so that we can update it within SportsEngine.

To move your SportsEngine website from the SportsEngine domain (YourOrganization.sportngin.com) to your organization's custom domain (YourOrganization.com), you must update your DNS records.

This process is called Going Live.

Helpful Tip! Before updating DNS records, you must tell your SportsEngine contact if you have email addresses associated with your custom domain (i.e., [email protected]). Failing to do so will result in an interruption of email service.

Changing Domain Name Servers (DNS)

Helpful Tip! If you run into any problems finding or updating your DNS, please reach out to the domain registrar directly.

Use the chart below to complete the following:

  1. Find your third-party provider and use the login link to access your system.

  2. Use the DNS Instructions Link to figure out where to change the Domain Name Servers.

  3. Copy and paste the following as individual Custom Name Servers.

ns1.sportnginserver.com

ns2.sportnginserver.com

ns3.sportnginserver.com

ns4.sportnginserver.com

ns5.sportnginserver.com

Common Third-Party Domain Registrars (DNS Instructions)

Third-Party Provider

Login Link

DNS Instructions Link

Customer Support Contact

GoDaddy:

Login

DNS Instructions

1 (480) 505-8877

Network Solutions

Login

DNS Instructions

1 (877) 898-3290

Yahoo/Aabaco

Login

DNS Instructions

Contact Customer Support

OpenSRS

Login

DNS Instructions

1 (888) 511-7284

Enom

Login

DNS Instructions

1 (800) 371-6992

1&1

Login

DNS Instructions

1 (866) 991-2631

Bluehost

Login

DNS Instructions

Customer Support Chat

Namecheap

Login

DNS Instructions

Customer Support Chat

HostMonster

Login

DNS Instructions

Customer Support Chat

Google Domains

Login

DNS Instructions

Customer Support

Changing CNAME and A Records

If you would rather maintain control of the Name Servers for your domain, you may update the CNAME records for the root (@) and www to point to SportsEngine.

Helpful Tip! If you run into any problems finding or updating the CNAME and A records, please reach out to the domain registrar directly.


Use the chart below to complete the following:

  1. Find your third-party provider and use the login link to access your system.

  2. Use the CNAME Instructions Link to figure out where to update the CNAME and A records.

  3. Remove any existing CNAME or A records.

  4. Add the new CNAME. Ensure that you use your custom domain name in place of "YourDomain".

  5. Add the new A records. You must enter both A Records listed below. Ensure that when entering the A record, the hostname (sometimes referred to as "Name") uses your custom domain name in place of "YourDomain," and the IP Address is added as the "Value."

    • YourDomain.com A 104.16.222.243 and

    • YourDomain.com A 104.16.223.243

Common Third-Party Domain Registrars (CNAME Instructions)

Third-Party Provider

Login Link

CNAME Instructions Link

Customer Support Contact

GoDaddy:

Login

CNAME Instructions

1 (480) 505-8877

Network Solutions

Login

CNAME Instructions

1 (877) 898-3290

Yahoo/Aabaco

Login

CNAME Instructions

Contact Customer Support

OpenSRS

Login

CNAME Instructions

1 (888) 511-7284

Enom

Login

CNAME Instructions

1 (800) 371-6992

1&1

Login

CNAME Instructions

1 (866) 991-2631

Bluehost

Login

CNAME Instructions

Customer Support Chat

Namecheap

Login

CNAME Instructions

Customer Support Chat

HostMonster

Login

CNAME Instructions

Customer Support Chat

Google Domains

Login

CNAME Instructions

Customer Support

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