NOTE: Parents/Guardians that have any questions regarding a registration, a website, or payments, please reach out to your organization's admin directly. You will not see the Contact Help button if you are not an Admin with the organization. 

If you are the "Webmaster" or an "Admin" of the website and need to reach out to Customer Success, please click on the blue Need Help tab, then choose the Contact Help or Schedule a Support Call box to reach out to our team. 

Important Announcement! The Contact Help button is not a live chat. Our Customer Success team typically replies within a few hours, depending on the volume.

Example of how a Administrator can reach out to SportsEngine:

Helpful Tip! If you need admin access to your SportsEngine site, please reach out to one of your organization's admins so they can grant you those permissions. 

Related Information

  • How Do I Unsubscribe From Notifications and Messages?
  • How Do I Sign In to My SportsEngine Account?
  • How Do I Reset My Password?
  • How Do I Register My Athlete?
  • How Do I Update My Email Address?
  • How to Remove or Merge Athlete Profiles