You must have "Financial Admin" or "Webmaster" permissions to enter a payment.

Although invoices paid online by a member, invoicing allows you to record offline payments or submit online payments on behalf of members in case they want to pay via credit card in person or over the phone.

Enter an Offline Payment

  1. Sign in and click on the Admin gear located at the top of your screen. 
  2. Once in "SportsEngine HQ", click on the Invoicing tab then choose Invoices.
  3. Find the invoice you would like to credit, then click on the invoice Sale ID number.
  4. In the top-right corner, click Pay Offline
  5. Enter the amount paid, type of payment, and a note for your own records. 
  6. Click Add Offline Payment

Enter an Online Payment on Behalf of a Member

  1. Sign in and click on the Admin gear located at the top of your screen.
  2. Once in "SportsEngine HQ", click on the Invoicing tab then choose Invoices.
  3. Find the invoice you would like to credit, then click on the invoice Sale ID number.
  4. In the top-right corner, click on the three dots [...]
  5. Click Pay Online.
  6. Choose desired payment option. 
  7. Click Proceed to Checkout.
  8. Enter the billing information and click Pay

Related Information

  • How to Send an Invoice
  • How to Void an Invoice