You must have "Financial Admin" or "Webmaster" permissions to apply credit.
Applying credit will reduce or provide a discount to an already sent invoice. 
  1. Sign in and click on the Admin gear located at the top of your screen. 
  2. Once in "SportsEngine HQ", click on the Invoicing tab then choose Invoices.
  3. Find the invoice you would like to credit, then click on the invoice Sale ID number.
  4. In the top-right corner, click on the three dots [...]
  5. Click Apply Credit.
  6. Input the credit amount and click Apply.

Related Information

  • How to Send an Invoice