You must have the "Full Access" and "USAV Manager" permissions to issue a refund.
NOTE: This action cannot be undone.
If at any point you need to cancel or suspend membership for an individual:
Sign in to SE HQ.
From the left navigation menu, click Members > Directory.
Search for the person you need to whose membership needs suspension.
Click on the person's name to access their profile.
Click the Memberships tab.
To the right of the Membership Name, click the three dots. Click Cancel.
If desired, make a note. To confirm the cancelation, click Cancel Membership.