You must have "Financial Admin" or "Webmaster" permissions to void invoices.
  1. Sign in to "SportsEngine HQ."
  2. Once in "SportsEngine HQ", click on the Invoicing tab and choose Invoices.
  3. Use the search bar or the Filter by Status option to find the invoice, then click on the Sale ID number under the Sale column.
  4. In the top-right corner, click on the three dots [...]. 
  5. Choose Void.

NOTE: If the bill is already partially paid, you will need to choose Apply Credit for the entire remaining balance on the bill in order to cancel it.

Related Information

  • How to Send a Payment Reminder in Invoicing
  • How to View My Invoices
  • How to View Transactions in Invoicing