How to Void an Invoice
You must have "Financial Admin" or "Webmaster" permissions to void invoices.
- Sign in and click on the Admin gear located at the top of your screen.
- Once in "SportsEngine HQ", click on the Invoicing tab and choose Invoices.
- Use the search bar or the Filter by Status option to find the invoice, then click on the Sale ID number under the Sale column.
- In the top-right corner, click on the three dots [...].
- Choose Void.
NOTE: If the bill is already partially paid, you will need to choose Apply Credit for the entire remaining balance on the bill in order to cancel it.
- How to Send a Payment Reminder in Invoicing
- How to View My Invoices
- How to View Transactions in Invoicing