Move your new SportsEngine website from the SportsEngine domain to your organization's custom domain, by updating your DNS (Domain NameServer) records. We call this Going Live with your website.
yourOrganization.sportngin.com => yourOrganization.com
If you have email associated with your custom domain (ex: jane@yourOrganization.com) please tell your SportsEngine contact prior before updating DNS records to avoid email service interruption.
When will my SportsEngine site appear on my domain?
It's important to note that your site may take up to 48 hours to appear on your domain after changing the name servers. This delay, during which your site is propagating, is standard for all sites.
Changing Domain NameServers (DNS)
You will need to update your Domain NameServers through the third-party provider that you registered your domain with. Most domains are registered through GoDaddy, Network Solutions, Yahoo, 1&1, Tuscows, or Bluehost. If you have difficulties updating your DNS, please use the third-party 's support channels (listed below) for assistance; they are more familiar with their software and will be better suited to assist you.
Step 1: Login to your account with your third-party domain registrar (ex: GoDaddy.com)
Step 2: Locate where to change Domain NameServers using third-party instructions and help channels
Step 3: Add the 5 nameservers found below and pasting each to your third-party domain registrar as Custom Nameservers
SportsEngine's has 5 nameservers (you will copy and paste each of these individually):
Common Third-Party Domain Registrars (DNS Instructions)
|Third-Party Provider||Login Link||DNS Instructions Link||Customer Support Contact|
|GoDaddy:||Login||DNS Instructions||1 (480) 505-8877|
|Network Solutions||Login||DNS Instructions||1 (877) 898-3290|
|Yahoo/Aabaco||Login||DNS Instructions||Contact Customer Support|
|OpenSRS||Login||DNS Instructions||1 (888) 511-7284|
|Enom||Login||DNS Instructions||1 (800) 371-6992|
|1&1||Login||DNS Instructions||1 (866) 991-2631|
|Bluehost||Login||DNS Instructions||Customer Support Chat|
|Namecheap||Login||DNS Instructions||Customer Support Chat|
Changing CNAME and A Records
If you wish to continue to maintain control of the nameservers for your domain, you can update the CNAME records for the root (@) and www to point to SportsEngine instead of changing the DNS Records. Please use the third-party's support channels if you have trouble with the steps below; they are more familiar with their software and better suited to assist you.
Step 1: Login to your third-party domain registrar (ex: GoDaddy.com)
Step 2: Locate where to change CNAME and A Records using third-party instructions and help channels
Step 3: Remove any existing A or CNAME Records for your domain
Step 4: Add the following 2 records:
YourDomain.com A 220.127.116.11
www.YourDomain.com CNAME sites.sportngin.com
Remember to replace YourDomain.com with the actual name of your custom domain.
Common Third-Party Domain Registrars (CNAME Instructions)
|Third-Party Provider||Login Link||CNAME Instructions Link||Customer Support Contact|
|GoDaddy:||Login||CNAME Instructions||1 (480) 505-8877|
|Network Solutions||Login||CNAME Instructions||1 (877) 898-3290|
|Yahoo/Aabaco||Login||CNAME Instructions||Contact Customer Support|
|OpenSRS||Login||CNAME Instructions||1 (888) 511-7284|
|Enom||Login||CNAME Instructions||1 (800) 371-6992|
|1&1||Login||CNAME Instructions||1 (866) 991-2631|
|Bluehost||Login||CNAME Instructions||Customer Support Chat|
|Namecheap||Login||CNAME Instructions||Customer Support Chat|