• What is the Customer Pay Processing Fee Registration Option Setting?

    Sep 13, 2016 11:50AM CDT

    About Processing Fees The processing fee is the cost charged per online transaction. The percentage is based on the Order Amount, and the flat dollar amount is based on the number of transactions. ...

  • How does a Registrant Edit a Registration Entry?

    Oct 06, 2016 01:40PM CDT

    Some organizations will allow registrants to edit their registration entry. If an organization does need to turn this option on for a registration session, a registrant will not be able to edit any i...

  • How does an Admin Cancel a Payment Plan?

    Dec 06, 2016 10:17AM CST

    An Admin can cancel a pending payment plan if a registrant drops out of a season and program. Note: You can only cancel all remaining payments, not specific payments. Login to your website and ope...

  • How do I Add or Edit a Player on my Team (Group Registration)?

    Oct 06, 2016 01:42PM CDT

    While registering a team, a player may need to be added to that team or the player's information may need to be edited. Note: The organization will need to make sure the ability to do this is enabled...

  • What is a Paywall/Subscription Registration?

    Jul 18, 2016 10:27AM CDT

    Purpose: a paywall/subscription registration is built by the SportsEngine Registration team and can charge a registrant on a weekly, monthly, quarterly, or yearly based upon the day the registrant reg...

  • Changing a Registration Entry Profile Owner

    Mar 22, 2017 02:41PM CDT

    A situation can occur when a parent accidentally selects the wrong profile while registering a child. If this happens and then the child is rostered on a team, the roster will show the parent's inform...

  • How do I mark an offline payment paid?

    Jul 14, 2016 01:33PM CDT

    When a registrant registers and selects to pay offline, the admin can mark that payment as paid, once payment is made. This is purposeful since an admin can run a report on the item payment status for...

  • Pre-registration Checklist

    Jul 14, 2016 11:20AM CDT

    Having these items ready before requesting your Registration build will help us get your session up and running as fast as possible: Questions you would like registrants to answer. Use previous...

  • How do I Create a Discount Code?

    Jul 14, 2016 11:14AM CDT

    Purpose: You can create a Discount Code for your users to be applied to their registration fees. For example, you can create an "Early Bird Discount" that would take 10% off of a registration fee. U...

  • Import Player Data from Registration into GotSoccer

    Jul 14, 2016 11:11AM CDT

    Click here to view the On Demand video. You can easily export player information from an existing SportsEngine Registration session and import it into the GotSoccer soccer management platform. This...

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