SportsEngine

How do I Manually Register a Person?

Last Updated: Jul 19, 2016 10:44AM CDT
If a registrant is unable to figure out how to register or does not have the means to do so, an admin can register a person on behalf of them. The admin will want to do this as 'a person unconnected to my account'.

See the step-by-step instructions below or click here for the on-demand video.

Step 1: Log In
Step 2: Select Admin Control Panel
Step 3: Select the Registration Tab
Step 4: Select the Registration URL
Step 5: Once on the Welcome Page of the Registration make sure you're in User Mode.
Step 6: On the "Who are you Registering Page", select 'A Person Unconnected to My Account' (Admin Only)

 

Step 7: Answer all of the questions for the Registrant, but pay special attention to the Email Questions. On the Email Question(s), you will have an option to invite the person to claim this registration. To do this select, 'invite'.
 
  1. Invite:  This is the email address of the person you are registering.  Invite this person to claim this account.

    • If you choose this option, the system will automatically send an email invitation to the email address entered and invite them to claim the registration entry.  If the user already has a NGIN account, they will simply need to click on the link in the email and log into their account.  The registration entry/order will then successfully be linked to their account.  If the user does not have a NGIN account, when they click on the link in the invitation email, they will be able to create an account.  One the user successfully creates and activates their account, the registration entry/order will then successfully link to their account.

  2. Ignore:  Don't do anything with this email address.

    • If you choose this option, the system will not do anything.  The registration entry will remain an Orphan and not be associated with a valid SportsEngine account.





NOTE: Regardless of if your registration accepts Offline Payments you will always see the option to Pay Offline.
This is used if you want register someone, but collect fees Offline.

Still need help?

Start a Live Chat on the Contact Us page. If you cannot reach us via Chat you can Email Us or call 1.888.255.7840 (Option 1, then Option 2) for additional help.

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