Treasurer Resources

  • About ACH Returns

    Nov 14, 2016 02:39PM CST

    What is an ACH Return? An ACH (Automated Clearing House) Return is essentially a bounced eCheck payment. It happens when a Registrant enters their bank information to make a payment and either beca...

  • About Chargebacks

    Nov 14, 2016 02:39PM CST

    What are Chargebacks? Chargebacks occur when a Registrant disputes a payment made to your Organization with their card provider. Without authorization from SportsEngine, the registrant’s card provi...

  • What forms of payment does SportsEngine accept?

    Feb 01, 2017 02:49PM CST

    SportsEngine accepts the following forms of payment: Visa, MasterCard, and Discover. Also, SportsEngine accepts ACH payments.

  • How do I View an Invoice, Pay an Invoice, or Update Contact Informatio...

    Nov 14, 2016 02:43PM CST

    You can view and pay an invoice for a SportsEngine website within the Account Settings tab of the Admin Control Panel. You can also update contact information so the correct person is notified if a pa...

  • How do I Process a Refund?

    Feb 06, 2017 09:35AM CST

    Members with Webmaster and Financial Admin permissions are able to process a refund on a registrant's order. Notes If a full refund is processed the transaction fees will also be refunded. You ...

  • SportsEngine Merchant Account

    Aug 12, 2016 10:04AM CDT

    How Secure is the SportsEngine Merchant Account? What is the processing rate to use SportsEngine Merchant Account? Please contact a SportsEngine Territory Manager at 888-255-7840 to find out more inf...

  • How do Payment Plans work using the SportsEngine Merchant Account?

    Feb 03, 2017 03:04PM CST

    This article will explain how to request a payment plan, the flexibility of payment plans, selecting a payment plan, charging amounts, change amount owed, discount codes applied to payment plans, who ...

  • How to Run Financial Reports for an Organization

    Sep 08, 2016 12:05PM CDT

    Organization and/or Financial Administrators who have "Financials" permissions within the organization's website and use the SportsEngine Merchant Account have the ability to generate reports for pull...

  • Do Not Honor Message at Shopping Cart Screen

    Apr 19, 2017 10:26AM CDT

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; -webkit-text-stroke: #000000} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; -webkit-text-stroke: #000000; min-height: 14...

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