Member Upload

When becoming a SportsEngine customer, one common activity a new organization may need to import their existing member list. SportsEngine provides a tool within the registration tool to upload a csv file and add those members to your member directory.
  1. Navigate to the Admin Control Panel and choose the Registration tab
  2. Scroll to the bottom of the registration list and click on the button labeled Import.
  3. Choose a name for your import. This name will be the name of the registration session that is created and contains a list of your members.
  4. Select the csv file that you would like to import
  5. Make sure the columns on the file have the following headers exactly correct: First Name, Last Name, Email Address
  6. Determine whether you want to Send 'Join Organization' Email as soon as the member is imported. You will be able to send a customized welcome email at a later time.
  7. Choose Import.
Depending on the size of your import file this process may take several minutes to an hour. Once the import process has finished, a registration session will be created with each member in it. Additionally, each person will have been added to your member directory with the member status of 'Not Activated' and be flagged as 'Unclaimed.'

If you chose not to send out the 'Join Organization' email, you can now use the member directory to filter for Not Activated/Unclaimed members and send them a custom message welcoming to your new SportsEngine platform. 

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