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Viewing Transactions in PowerPay

Last Updated: May 22, 2017 02:31PM CDT
You can search for, sort by, and view all of the transactions occurring within PowerPay for your organization. Each transaction event in powerpay is listed and includes the following information: Date, Transaction ID, Bill ID, Paid By, Payment Type (Credit Card, Check), Amount, Type (Sale, Credit). Status (Success or Failed).



Step 1: Login to your organization's website> Select Admin Control Panel> Select PowerPay
Step 2: Select Transaction
Step 3: Select a Transaction ID or Bill ID for additional information.
  • When you select a specific transaction by the Transaction ID, you will then see the transaction details including the means of payment, date and time of payment, payment type, amount, and whether it was successful or not. If the payment was NOT successful, you will see the reason for the failure (i.e., insufficient funds on the card). You can also issue a refund on the transaction from this view. 

 
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