Refunding Payments in PowerPay

You can refund a member's payment for a bill directly in PowerPay.

Step 1: Login to your Organization's Website> Select Admin Control Panel> Select PowerPay
Step 2: Select Bills and find the 'Paid' Bill, Bill's ID
Step 3: Select Refund Payment
  • Enter the Refund Amount.
  • Enter a note (optional) about the refund.
Step 4: Click Refund Payment. The refund now appears in the bill history.
Note: The payee will receive an email confirming the refund.

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