If after an invoice is sent you need to add a credit, apply an offline or online payment, or void all together, follow the instructions below.Add Credit: Apply an amount to a user's bill to reduce the amount owed.
Offline or Online Payment: Record a received payment
Void an invoice: Cancel the payment request. You can only do this before someone has submitted a payment.
- Log in to your website and go to the Admin Control Panel
- Click the PowerPay tab
- Click Invoices
- Find the invoice and click the Sale ID
- Click the three dots in the top right corner
- Select an option