Sending a Payment Reminder

Payment reminders are automatically sent to unpaid bills 30 and 10 days before the Due Date and then 10, 30, and 60 days after the Due Date. A reminder is also sent on the due date. You can also send a reminder at any time once the bill is sent. 

You can send reminders from multiple locations within PowerPay, including from the Sent Request and Bills tabs. The functionality is the same no matter where you select the Send Reminder button. The example below is from the Sent Request tab.

Step 1: Login to your website> Select Admin Control Panel> Select PowerPay 
Step 2: Select Bills
Step 3: Select the Send Reminder button
Step 4: Select Send Reminder to send the reminder notice email

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